Our Support Contact:

You may also contact our staff via the chat system on our website during working hours.

Operational Hours:

  • 8:00 am to 8:00pm on Monday to Friday
  • We are closed on Weekend (Saturday-Sunday) & Selected Public Holidays
Support Information

We believe that the most important quality in any business is service and support. We understand that purchasing custom PC gaming is a significant investment, and when you build a system with us here at Todak PC, we will do much more than just assist you in selecting your customizations. We want to be there for you throughout the life of your gaming system to ensure that your experience with our service and custom PC gaming is nothing short of spectacular.

Todak PC believes that warranty and after-sales service are about more than just repairs, but also about assisting users in keeping their systems in top prime condition. We are welcome customer visit to our outlet for more information.

Service Procedures
  • Support email: [email protected]
  • Service Center: B-G-01 B Plaza Crystalville PT 53360 Vita, Lingkaran  Cyberpoint Timur, Cyber 12, 63000 Cyberjaya,Selangor.
 

If you have any issues with your Todak PC product, perform the following steps:

  1. Contact us directly via email [email protected] You could also bring your product to our service centre, which is located at B-G-01 B Plaza Crystalville, PT 53360 Vita, Lingkaran  Cyberpoint Timur, Cyber 12, 63000 Cyberjaya, Selangor
  2. Please provide us your Name, Address, Contact Number and Warranty Serial Tag.
  3. Describe the issue to our customer care representative.
 

If the problem cannot be resolved over the phone or via mail, you may bring the items which is you purchase from Todak PC to our service center is located at B-G-01 B Plaza Crystalville PT 53360 Vita, Lingkaran Cyberpoint Timur, Cyber 12, 63000 Cyberjaya, Selangor. 

 

 Our operational hours are as following :

  Monday – Friday (8:00 am – 8:00 pm)